IT Articles revisited

Over the next few weeks I will be re-posting articles that I have previously sent out to customers and friends in hopes to refresh your memory and update our archives.  If you have a particular subject you would like me to address, please let me know.  Feel free to ask questions, make comments and suggestions.  As always, thank you for your support.

Installing Windows 7 Service Pack 1 (SP1)

I’ve had several questions this week regarding the installation of Windows 7 Service Pack 1.  (NOTE:  BEFORE YOU INSTALL SP1 you should make a full backup of your system and create a restore point in case you need to roll back this change.)  If you have been keeping up with your regular updates, you may not notice too much of a change with the installation of Service Pack 1.  HOWEVER, there are some known issues with Remote Server Admin tools and VMWare Workstation that you should be aware of prior to installing SP1 on your system.  If you do NOT have RSAT installed, you will not be able to install it, however, if it is already installed, there are no issues and it’ll work fine.   If you run VMWare Workstation, it *MIGHT* be in your best interest to wait a bit.  While there are some workarounds there is no immediate need to install SP1 if you have been keeping up with the regular updates.  Better to be conservative and keep your environment intact.

Amended update to Outlook 2007

Recently an update to Outlook 2007 caused some issues with archiving and send/receive which was previously posted here:

Microsoft released an update to their update that addresses these issues. If you installed the original version, you need to follow the instructions here: Otherwise, you should be able to update your Outlook 2007 without experiencing the issues from the original update.

Recent FB changes

There are some new changes to FB that might require you to check your settings.  It’s always a good idea to do so every now and then regardless… but please make a point this time… and check your kids’ settings. Make sure, you understand each one and if you do not… do some research, or ASK!

The first is a security setting where the default is NOT using security:
While on Facebook, look at your URL address; if you see http: instead of https: then you don’t have a secure session. Go to Account|Account Settings|Account Security and click the setting to “Browse Facebook on a secure connection (https) whenever possible” Keep in mind that just because it says https: doesn’t mean that it’s invulnerable, there are still ways to “beat the system” so to speak but why not make it harder. It’s never wise to transmit passwords via http:… some sites will have you login via https: and switch to http:, often if all your are doing is looking around, this is not an issue but NEVER type in your personal/credit card info unless you have confirmed you are in fact using an https: connection with a proper SSL certificate in place.

The next FB change is about your status posts.  I created an EVENT on our Tier3 FB page, this is a a repost of that event, please feel free to use the event of this post to share the news with your FB community:



Have you noticed that you are only seeing updates in your newsfeed from the same people lately? Have you also noticed that when you post things like status messages, photos and links, the same circle of people are commenting and every……one else seems to be ignoring you…?

Don’t worry, everyone still loves you and nobody has intentionally blocked you. The problem is that a large chunk of your friend/fan list can’t se…e anything you post and here’s why:

The “New Facebook” has a newsfeed setting that by default is automatically set to show ONLY posts from people who you’ve recently interacted with or interacted the most with (which would be limited to the couple of weeks just before people started switching to the new profile). So in other words, for both business and personal pages, unless your friends/fans commented on one of your posts within those few weeks or vice versa – you are now invisible to them and they are invisible to you!!


NOTE: FB has added a drop-down arrow NEXT to your “MOST RECENT” link at the top of your HOME page (next to Top News), however, not everyone has this feature yet. Click on the drop down, “edit options”, check the setting to “All of Your Friends and Pages”


Scroll down to the bottom of the newsfeed on the homepage and click on “Edit Options”, click on “Show Posts From” and change the setting to “All Of Your Friends and Pages” Note: This is the fix for personal pages but I am unsure of whether or not the business pages are set up the same way.

Simply posting an update about it won’t do any good because lots of your friends/fans already can’t see your posts by default. You’ll either have to send out a message to everyone on your list (which I’m not even sure business pages can do and is a rather tedious method) or post an event explaining the situation like this one and invite your entire fan base and/or friend list. ***NOTE EDITED DUE TO LOTS OF QUESTIONS*** YES FEEL FREE TO SHARE THIS EVENT LINK (i.e. INVITE YOUR FRIENDS) WITH OTHERS, THE INVITE LIST IS HIDDEN

Thanks to Christi for the tip regarding this new change!
(all this info compiled from several sources)

Problems with Outlook archive and search

If you use Outlook 2007 or 2010 and recently began having problems with auto-archive and search features, you are not alone, check out this article regarding the latest patches: This can help you resolve many of the issues related to auto-archive but the search feature issues are still waiting for resolution from Microsoft.  If using the Outlook search feature is a priority for you, it *might* be in your best interest to uninstall the KB2412171 patch and wait for complete resolution.


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