All posts by jscott

Mail and Web Server Upgrades

During the weekend of Jan 11th-13th, we will be moving many mail and web hosting accounts to new and upgraded servers.   Every effort will be made to make this transition as transparent as possible.  Please contact support if you experience any issues with checking or sending email, or accessing your website.

Upcoming Server Maintenance

We have several upcoming Server Maintenance that needs to be performed.

Thursday, July 14, 2011 starting at 9:00 p.m. Mountain Time till no later than 4:00 a.m. Mountain Time July 15th.  During this time, most websites and email accounts will be offline while we perform a software upgrade one of our primary web servers.   After 4:00 a.m. on Friday, if you experience any issues please contact our support line.

Friday, July 15th, 2011 starting at 8:00 p.m. Mountain Time we will be performing hardware upgrades to most servers.  Outages should be fairly short, but this will affect almost all users at some point.

If you have any questions, please contact us.

Content Filtering

We are often asked how to protect computer, prevent kids at home, or business employees from accessing inappropriate or dangerous content on the Internet.  There are numerous commercial solution available on the market, but most require you to have some IT experience and install an “agent” (software) on each computer you want to protect.  In today’s modern home, there are many ways to access the Internet, more than just the desktop.  We have smart TVs, smart phones, Internet enabled gaming devices just to name a few.  No one software provider has a product for every device out there.  The only real solution, is to filter content at the “router”.

A simple solution to add a lot of protection, is OpenDNS.

We recommend using OpenDNS because it’s great for business and household use.  OpenDNS doesn’t require any additional software or hardware to be installed on your home or business network.  Its free for home use, and the scalable for business use. Features allow businesses and households to set protection levels, view reports, and parents to control what kids see and you can even create a splashpage that they see when a page is blocked “See mom for access to this page” or my personal favorite “You can have access to your web game when your room is clean!” 😉  Reports help make managing a network less confusing.

Since OpenDNS is enabled at the “network”, and not on each individual computer, it also provides some protection to the many “web-enabled” devices in your household or business today, such as iPhones, Androids, tablets, Wii, PSP, xBOX, Nintendo DS, Netbooks, or any other Internet enabled device.

You should always run a quality virus scanner, but If you are looking for an inexpensive way to perform additional web filtering to protect from phishing, malware and much more, go to OpenDNS to learn more and sign-up.

Scheduled Server Maintenance

Scheduled Server maintenance Thursday, March 30 starting at 8:00 p.m. Mountain Time till no later than 4:00 a.m. Mountain Time March 31st. This is a little earlier than usual due to the volume of work need to be completed. During this time, each system may be power cycled. There will be periodic disruptions in service to all customers. After 4:00 a.m. on Friday, if you experience any issues please contact our support line.

Problems with Outlook archive and search

If you use Outlook 2007 or 2010 and recently began having problems with auto-archive and search features, you are not alone, check out this article regarding the latest patches: This can help you resolve many of the issues related to auto-archive but the search feature issues are still waiting for resolution from Microsoft.  If using the Outlook search feature is a priority for you, it *might* be in your best interest to uninstall the KB2412171 patch and wait for complete resolution.


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